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Stop Putting Out Fires—Start Preventing Them
"Businesses that take a proactive approach to IT experience 50% fewer incidents and downtime events." — Datto State of the MSP Report
When IT support only reacts to problems after they happen, it’s already too late. Downtime costs you money, frustrates employees, and puts your business at risk. InfoTech’s proactive maintenance model eliminates that stress. We monitor, maintain, and optimize your systems behind the scenes—so issues get resolved before your team even notices them.
What’s Included with Our Proactive IT Maintenance
01.
Automated Maintenance Scheduling
InfoTech sets and manages regular maintenance routines across all systems—so updates, cleanups, and checks happen consistently without disrupting your team.
02.
Automated Patch Management
We ensure systems are continuously updated with tested patches that enhance security and reliability.
03.
Scheduled Health Checks
We run regular audits and performance reviews to detect misconfigurations, signs of failure, and slowdowns early.
04.
Performance Optimization
Devices and systems are continuously tuned for peak performance—so your team isn’t slowed down by lag or glitches.
05.
Security & Compliance Monitoring
We scan for vulnerabilities and configuration issues that could impact your security posture or compliance status.
06.
Lifecycle Planning
InfoTech tracks the age, usage, and performance of your hardware so you can plan upgrades before anything breaks down.
Why It Matters
Reduce Downtime & Emergency Repairs
Our proactive approach spots and resolves issues before they escalate—keeping your business online and your team productive.
Extend the Life of Your Devices
Routine maintenance keeps your tech in top shape and helps you avoid premature hardware replacements.
Strengthen Cybersecurity
With consistent patching and vulnerability scanning, we close the gaps that cybercriminals look for.
Lower Costs & Disruption
Fewer surprises. Fewer service calls. Just a well-maintained system that runs the way it should.
FAQs
1. Is proactive maintenance really included in the monthly price?
Yes. All proactive maintenance—including patching, monitoring, and health checks—is included in our Fully Managed IT Services at no extra cost.
2. How often do you perform health checks?
We run automated and scheduled health checks weekly, monthly, and quarterly depending on the device, system, and criticality.
3. What types of issues do you catch before they become problems?
We catch slow performance, storage issues, outdated software, security misconfigurations, failing hardware, and more—before users are impacted.
4. Can you track the age and performance of our devices?
Yes. We maintain a full inventory with lifecycle insights so you’ll always know when it's time to replace or upgrade.
5. Does proactive maintenance reduce the number of tickets we submit?
Absolutely. Many common issues are resolved before they interrupt your work—resulting in fewer tickets, faster response times, and happier users.
Built In. Always On. Already Working for You.
Proactive IT Maintenance is included in every Fully Managed IT plan. Let us keep your systems running at peak performance while you stay focused on growth.
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Managed IT services
cybersecurity
it monitoring & automation
Endpoint & device management
Business Continuity
it consulting
Network & infrastructure management
cloud solutions
backup & disaster recovery
