1. How often are backups performed?
Backups run automatically every day—or more frequently depending on your needs—ensuring your data is always current and recoverable.
2. What happens if our backup fails?
InfoTech monitors all backup jobs in real time. If something goes wrong, we’re notified immediately and take action to resolve it—before it becomes a problem.
3. How fast can we recover lost data or systems?
Depending on your setup, most file-level restores are completed within minutes, and full system recovery can be initiated instantly through virtual failover.
4. Do we need special hardware to use this solution?
No. We customize the solution to fit your existing environment and can provide local storage hardware if needed as part of our service.
5. Can this solution help with compliance audits?
Yes. We maintain detailed logs, retention schedules, and testing documentation to support your compliance needs with confidence.