1. What happens if our main internet goes down?
Your traffic is automatically rerouted through a secondary wired or wireless connection—usually without users noticing the switch.
2. Does this work with VoIP and cloud services?
Yes. We configure failover to preserve sessions for VoIP, video calls, and critical cloud apps—minimizing dropped connections or timeouts.
3. Do we need a second ISP to use this service?
Not necessarily. InfoTech provides a FREE 5G/LTE as a wireless failover option or work with you to establish multiple ISP connections for wired redundancy.
4. Will this slow down our internet?
No. Our configurations are optimized for performance, and load balancing can actually improve speed and stability during peak usage.
5. Can we monitor internet uptime and failover events?
Yes. You’ll receive real-time alerts, historical uptime reports, and visibility into failover activity through our monitoring tools.