1. How often are endpoints monitored and updated?
InfoTech monitors your workstations 24/7 and applies updates as soon as they are tested and verified. Most patching is automated and scheduled outside business hours to avoid interruptions.
2. What happens if a device shows a security risk or performance issue?
You’re alerted immediately, and our team takes proactive steps to resolve it. From remote fixes to on-site support if needed, we handle the issue before it becomes a problem.
3. Can this solution support remote employees or hybrid teams?
Yes. Our endpoint management works no matter where your team is located. Laptops, desktops, and remote users are fully managed and protected.
4. Does this service replace antivirus software?
We include and manage enterprise-grade antivirus and threat detection tools as part of the service—so you’re covered without needing additional software.
5. How do you track hardware and software across the company?
Our centralized platform gives you a complete inventory of every workstation, user, warranty, and lifecycle milestone—so nothing slips through the cracks.