IT Monitoring & Automation

Stop Reacting to IT Problems. Start Preventing Them.

"Businesses using IT automation reduce time-to-resolution of IT issues by 60% on average." — Forrester IT Automation Trends Report

Slow computers, surprise outages, and reactive support tickets create frustration and inefficiency. But with full visibility and proactive automation, you can fix issues before users even notice—and eliminate many of them entirely. InfoTech’s IT Monitoring & Automation services combine real-time infrastructure tracking with intelligent scripting to keep your environment secure, stable, and running at its best—all day, every day.

What’s Included with IT Our Monitoring & Automation

01.

24/7 Server & Endpoint Monitoring

InfoTech tracks the health, uptime, and performance of your servers, endpoints, and network infrastructure in real time.

02.

Automated Issue Remediation

Resolve common problems automatically—like restarting frozen services or clearing disk space—without waiting for human intervention.

03.

Patch Status & Compliance Reporting

Ensure all devices are up to date and compliant with scheduled patching and centralized reporting.

04.

Custom Scripts & Maintenance Automation

Automate routine tasks like system cleanup, policy enforcement, and log management to save time and reduce errors.

05.

Alerting & Ticketing Integration

Automatically trigger alerts and generate tickets when critical thresholds are breached—so nothing slips through the cracks.

06.

Performance Trends & Historical Reporting

Gain insights into long-term system health and usage trends with automated reporting to support better decision-making.

Why It Matters

Prevent Downtime & Disruptions

We identify and fix issues before they cause problems—keeping your team productive and systems running smoothly.

Reduce Manual Workload

With automated fixes and scheduled maintenance, your IT operations become more efficient—without adding headcount.

Strengthen Your Security

Timely patching, policy enforcement, and visibility into your systems help close security gaps before they’re exploited.

Gain Total Oversight & Control

You’ll always know what’s happening in your IT environment with real-time dashboards, alerts, and reporting.

FAQs

1. What types of systems can you monitor?

We monitor servers, workstations, endpoints, network devices, and critical business systems across on-prem and cloud environments.

2. Can we customize what’s automated or alerted?

Yes. InfoTech builds automation and alerting rules around your specific environment, needs, and risk thresholds.

3. What happens when an alert is triggered?

Our system generates a ticket and, depending on the alert type, either initiates an automated fix or dispatches our support team.

4. Does this help reduce IT tickets overall?

Absolutely. Many common issues are fixed automatically, and proactive monitoring helps eliminate recurring problems before they generate tickets.

5. Can we access performance history and reports?

Yes. You’ll have access to reporting dashboards and historical logs to track trends and make informed decisions over time.

Proactive IT Starts with Visibility and Automation

Let InfoTech help you streamline operations, reduce downtime, and scale your IT management—without adding more work to your plate.

(801) 210-1651

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IT that works—so your business can thrive

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