Onsite IT Support

Because Some Problems Need a Physical Fix

"Physical hardware failures account for nearly 45% of unplanned IT outages." — Gartner

While most IT issues can be resolved remotely, some require a skilled technician onsite. Whether it’s a hardware failure, a network wiring issue, or a new office setup—InfoTech is already on the way. With onsite support built into your plan, our local technicians show up fast, work seamlessly with your team, and get your systems back on track—without additional charges or surprise fees.

What’s Included with Our Onsite IT Support

01.

Local Field Technicians

Skilled, friendly techs based in your area—ready to provide hands-on support when remote help isn’t enough.

02.

Emergency Dispatch

Rapid on-site response for critical issues like hardware failures, network outages, or security incidents.

03.

Hardware Repair & Installations

We handle replacements, upgrades, and installations for desktops, servers, switches, firewalls, access points, and more.

04.

Server & Workstation Deployments

InfoTech manages full system setups including imaging, configuration, and seamless integration with your environment.

05.

Team Collaboration

We work alongside your in-house staff or third-party vendors to resolve issues, complete rollouts, or support special projects.

06.

New Office & Equipment Setup

From cabling and rack installation to user station setup, our onsite team gets your location ready to work—fast and professionally.

Why It Matters

Fix the Issues Remote Support Can’t

Physical network, hardware, and setup issues get resolved quickly and correctly by onsite experts.

Included in Your Plan—No Extra Fees

No hourly rates. No travel charges. Onsite visits are fully covered under your monthly plan.

Local Technicians You Can Count On

Our techs know your systems and show up professionally, ready to get the job done right.

Better Coverage, Less Downtime

From repairs to rollouts, onsite service keeps your business moving without interruptions.

FAQs

1. Is there an extra charge for onsite visits?

No. All onsite support is included in our Fully Managed IT Services—no hourly fees, no travel costs, no surprises.

2. How quickly can a technician be dispatched?

Emergency onsite support is available same-day in most cases. For scheduled needs, we coordinate around your availability.

3. What areas do you provide onsite service to?

We serve businesses throughout Utah and have a network of technicians available for multi-location clients across the U.S.

4. Can you assist with new office setups or relocations

Yes. InfoTech handles everything from equipment setup and cabling to network configuration and workstation deployments.

5. Do you coordinate with our internal IT team?

Absolutely. Our technicians can supplement your existing IT staff or take the lead, depending on what works best for your team.

Need Onsite Support Fast? You Already Have It

As a Fully Managed IT client, unlimited onsite support is already included. One call and we’re on our way.

(801) 210-1651

[email protected]

IT that works—so your business can thrive

Request a Free Consultation