1. What types of patches do you manage?
We manage operating system updates (Windows/macOS), as well as patches for common third-party software like Adobe, Zoom, and web browsers.
2. Will patches interrupt my team during work hours?
No. InfoTech schedules patch deployments during off-hours to avoid disruption and maintain business continuity.
3. How do you know if a patch causes problems?
We test critical patches in advance and monitor post-deployment performance. If issues arise, we use rollback features to restore system stability.
4. How fast do you apply critical patches or zero-day fixes?
We prioritize and apply emergency patches as soon as they’re released and verified—often within hours of discovery.
5. Can I see a report of what’s been patched?
Yes. You’ll receive detailed reports showing which devices are patched, which are pending, and what actions have been taken.